SignatureAPI
Mint Starter Kit

Errors

Forbidden Template

Error

What Happened

SignatureAPI could not download the template file because it is access-restricted. The file URL requires authentication or permissions that SignatureAPI does not have.

The response includes a detail property with more information about this error.

How to Fix

  • Remove access restrictions on the template file so it is publicly accessible.
  • If using cloud storage (such as Amazon S3, Google Cloud Storage, or Azure Blob Storage), generate a pre-signed or signed URL with read permissions and provide that URL instead.
  • Ensure the URL has not expired if you are using a time-limited signed URL.
  • Alternatively, upload the file directly using the Uploads resource and reference the upload ID.

  Still stuck? Contact support.