Overview

What are qualified signatures?

What a qualified electronic signature (QES) is, when you need one, and how to get access to the private beta

Private beta. Qualified signatures are available on request. See Request access.

A qualified electronic signature (QES) is the strongest kind of electronic signature in the European Union. In every EU member state it has the same legal effect as a handwritten signature. With SignatureAPI, a qualified signer on an envelope signs with a QES.

Three levels of electronic signature

eIDAS, the EU regulation on electronic identification and trust services (Regulation (EU) No 910/2014), defines three levels. Each one adds requirements to the one before it.

LevelWhat it is
Simple (SES)Any electronic data a person uses to sign: a typed name, a drawn signature, a click. A regular SignatureAPI signer produces one.
Advanced (AdES)Uniquely linked to the signer, identifies them, made with signing data under their sole control, and shows any later change to the document.
Qualified (QES)An advanced signature made with a qualified certificate, from a provider that verified the signer’s identity.

A qualified trust service provider (QTSP) is a company that an EU supervisory body has approved to verify identities and issue qualified certificates. A qualified certificate is the digital certificate it issues in the signer’s name. You choose the provider and sign the contract with them.

Do you need one?

Usually not. Under eIDAS, a court can’t reject an electronic signature only because it’s electronic or not qualified. A simple electronic signature covers most business documents.

You need a QES when:

  • The law asks for it. Some national laws accept only a QES in place of a handwritten signature for certain documents.
  • A regulator asks for it, for example in some financial or public-sector procedures.
  • The other party asks for it, such as a customer, partner or public tender.

If you’re not sure, ask your legal counsel which level each document needs.

Qualified signatures or attestations?

Need a country-specific standard, such as NOM-151 in Mexico or ICP-Brasil in Brazil? That’s an attestation, not a qualified signature.

Qualified signatureAttestation
What it provesWho signed, at the highest eIDAS levelThe signed documents existed, unaltered, at a point in time
When you need itThe law or the other party requires a QES, usually in the EUA country-specific standard applies
How to enableRequest accessContact support, then set attestation on the envelope

The two don’t combine. An envelope with a qualified signer can’t have an attestation.

Request access

Qualified signatures are in private beta, so we turn them on per account. Until then, an envelope with a qualified signer fails with qualified-signature-not-enabled, in test and live mode.

To request access, email support. Users who can manage general settings can also go to Settings › Developers › Qualified Signatures in the Dashboard and select Request Access, which opens the same email.

Qualified Signatures settings page before access is enabled, with the Private beta label and the Request Access and Read the Docs buttons

Tell us what you’ll sign, where your signers are, and whether you already work with a QTSP. You don’t need a provider to ask. Once we enable access, you can send test envelopes right away: a sandbox signing service that SignatureAPI runs signs them for you.

Where to go next

You send envelopes and need qualified signatures in them:

You connect SignatureAPI to a QTSP, or build that connection: