Errors

Template Error

Error

What Happened

The server could not parse the template. This often happens when the fields (placeholders, conditionals, etc.) are not formatted correctly.

The response includes a detail property with more information about this error.

How to Fix

  • Check the detail property in the error response for the specific parsing issue.
  • Verify that all field placeholders use matching opening {{ and closing }} braces.
  • Verify that all conditionals have both opening and closing tags.
  • Ensure there are no stray or unescaped curly braces in the template text.
  • If the DOCX file was edited in Google Docs or LibreOffice, formatting artifacts may split placeholder syntax across multiple runs. Open the file in Microsoft Word and re-type the placeholders.

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