Errors
Template Error
Error
What Happened
The server could not parse the template. This often happens when the fields (placeholders, conditionals, etc.) are not formatted correctly.
How to Fix
- Check the
detailproperty in the error response for the specific parsing issue. - Verify that all field placeholders use matching opening
{{and closing}}braces. - Verify that all conditionals have both opening and closing tags.
- Ensure there are no stray or unescaped curly braces in the template text.
- If the DOCX file was edited in Google Docs or LibreOffice, formatting artifacts may split placeholder syntax across multiple runs. Open the file in Microsoft Word and re-type the placeholders.
Still stuck? Contact support.