SignatureAPI
Mint Starter Kit

Errors

Could Not Download File

Error

What Happened

SignatureAPI was unable to download the file from the URL provided in the request. The URL may be inaccessible, expired, or the file may no longer exist at that location.

The response includes a detail property with more information about this error.

How to Fix

  • Verify the URL is correct and publicly accessible.
  • Check that the file still exists at the specified URL.
  • If the URL is time-limited (such as a pre-signed URL), ensure it has not expired and generate a new one if needed.
  • Consider using the Uploads resource to upload the file directly instead of providing a URL.

  Still stuck? Contact support.