Sometimes emails sent for signature don’t reach the recipient. A common issue is a bounced email address. When this happens, HR teams may not notice right away, which can delay onboarding or other processes.This guide shows how to use Microsoft Power Automate and SignatureAPI to detect email bounces when sending signature requests, and automatically send a Slack message to your team.
Bounced emails are one of the most common issues in the signing process. You can use this guide as a starting point to handle other problems too—check the available triggers for more options.
This guide assumes you already have a Power Automate flow that sends envelopes using the “Create an envelope” action from the SignatureAPI connector.You don’t need to change anything in how the envelope is created. The automation starts when the email to the recipient bounces.
If you want to only trigger this flow for some envelopes (not all in your account), learn how to filter triggers